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Care & DeliveryEverything after you hit ‘add to bag’.
Watch it done, then care for your Sunkiss Body Wave. Delivery, payment, returns and reuse, all in one place.
Water and leave-in conditioner in a spray bottle. Spritz, then finger-comb.
1Watch · four short films
Watch it done.
Silent and made for your phone. They play one after another; tap any film to watch it. Each film goes with a care step below.
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01 / 04Playing
the mix
Water and leave-in conditioner in a spray bottle. Spritz, then finger-comb.
Goes with 02 · Every day -
02 / 04Playing
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03 / 04Playing
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04 / 04Playing
2Do · hair care
Look after the wave and it looks after you.
Sunkiss Body Wave is premium synthetic braiding hair. Five simple habits keep it soft from the first wear to the last.
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Step 01Braiding the hair
Prep makes the install last
- Separate each hank gently with your fingers.
- Start with clean, conditioned and moisturised hair of your own.
- Leave sealing the braid ends to your braider, then cover the entire hair with oil sheen to make the braids last longer.
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Step 02Every day
Light hands, light products
- Use a leave-in conditioner to keep the waves soft.
- Brush lightly, without unsealing the ends.
- Oil your scalp.
- Spray the hair with oil sheen every couple of days.
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Step 03Night time
Sleep on silk
- Wear a satin or silk bonnet, or sleep on a silk pillowcase.
- Break the hair into parts; the more parts, the better the waves come out in the morning.
- Less friction overnight means fewer tangles in the morning.
- Conditioner at night also helps the waves come out better in the morning.
- In the morning, spray the hair with water first.
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Step 04Heat and styling
Low and slow
- Always use a heat protectant first.
- Use the lowest setting that works and try a small hidden section first.
- You can choose between straightening or curling the hair.
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Step 05Taking out and storing
Ready for next summer
- Please make sure a professional braider takes out your braids, washes the hair and lets it air dry.
- Once it has air-dried, your HAVANA hair is ready to reuse straight away.
- HAVANA hair can be reused again, braided to the tips.
- Store it somewhere cool and dry, out of direct sunlight.
Your first installto confirm
General guidance only- Use a braider who is experienced with silky, wavy braiding hair.
- The hair comes ready to braid; no need to brush it out or stretch it.
- Stretch or blow-dry your own hair first for the neatest result.
- Ask your braider to tie or seal the tips so the wave holds.
3Know · delivery, payment and returns
The small print, kept simple.
Where we ship, how you pay, and what happens after it arrives. In plain words.
Delivery
We ship to the United Kingdom (tracked), Lagos and nationwide across Nigeria. Delivery is charged separately by location; it is not included in the product price. Prices do not include any import fees or taxes your country may charge.
- 1You order
- 2We pack it by hand
- 3It’s on its way
- 4It’s with you
Lagos1–2 days
Rest of Nigeria3–5 days
United KingdomTracked · time depends on the shipping speed you choose- USA & worldwideComing soon
We are not responsible for late delivery caused by weather, an incomplete or incorrect address, or anything else beyond our control.
Delivery times are estimates from the day your order is dispatched, not guarantees. Some things are outside our control and can delay or affect a delivery, including: severe weather; public holidays and peak seasons; strikes, road closures or local disruption; customs checks, import duties or taxes charged by the destination country; and delays or errors by the courier or postal service. Please make sure your name, delivery address and phone number are complete and correct: we can’t be responsible for orders delayed, lost or returned because of an incomplete or incorrect address, or because nobody was available to receive them. Once a parcel has been handed to the courier, delivery is in their hands, but we’ll always help you chase it.
Payment
Secure card payments through Stripe (UK, pounds) and Paystack (Nigeria, naira). Prices are shown in £, ₦ and $.
No pay-later.
Returns & exchanges
We don’t offer refunds or exchanges, so please check your shade and order details before you pay.
Faulty package? If your order arrives faulty, we’ll exchange it, as long as you report it within 24 hours of receiving it. Email contact@havanagirls.club with your order number and photos.
Reusing your hair
- The hair can be reused once more, and only after it has been thoroughly washed and detangled.
- Reuse it for braiding only: it is not suitable for a second boho install.
- Have your braider take the braids out gently, then wash, detangle and air dry the hair fully before it goes back in.
Contact
Instagram: @havanalgs. TikTok: link to come.Handles to confirm
Privacy noticedraft, to confirm
Who we are. HAVANA is run by HAVANA GIRLS LTD (RC 9641118). We look after your personal information under the UK GDPR and Nigeria’s Data Protection Act 2023.
What we collect. Your name, email address, phone number and delivery address when you order; your order history; and your email address if you join our list or ask to hear when Straight lands.
Why. To take payment, pack and deliver your order, and contact you about it. We only send marketing emails if you’ve said yes, and every email has an unsubscribe link.
Who sees it. Card payments are handled by Stripe (UK) and Paystack (Nigeria): we never see or store your full card details. Your name, address and phone number are shared with the courier delivering your parcel. We never sell your information.
How long we keep it. Only as long as we need it for your orders and our legal and tax records.
Your rights. You can ask to see, correct or delete the information we hold about you, or stop marketing at any time, by emailing contact@havanagirls.club.
Ready for your next set?